Refund policy

Hassle-Free Returns at Wearo

At Wearo, we want you to love what you wear. 💙
If something isn’t right, we’ve got you covered—but please note we only accept returns in case of damaged or incorrect products delivered.

🕒 Return Window:
You can request a return within 7 days of receiving your order.

1. How to Initiate a Return:

Simply email us at support@wearwearo.com with the following details:

• Your Order ID
• Product Name
• Valid reason for return
• Clear images (if there is any issue)

2. Conditions for Return:

• The item must be unused, unwashed, and in original condition
• All tags, labels, and packaging should be intact
• The original bill/invoice must be included
• Returns will not be accepted if the product is used, washed, or damaged

⚠️ Products that don’t meet the above criteria will be sent back, and no refund or exchange will be processed.

3. Return Shipping Costs

• Return shipping is customer’s responsibility unless due to an error on our part (e.g., wrong or damaged item).
• For defective or incorrect items, contact our support team for immediate assistance.

4. Refund Process

• Once we receive and inspect your return, we will process your refund within 10 business days.
• Refunds will be credited to the original payment method.

5. Exchanges

• We do not offer direct exchanges.
• To exchange an item, initiate a return and place a new order for your desired product.

6. Non-Refundable Items

• Certain items, including personalized products, intimate wear, or final sale items, are non-returnable.

7. Damaged or Defective Items

• If you receive a damaged or defective product, report it within 2 days of delivery for a replacement or refund.

We're here to help—always!
For any questions, just drop us a message at support@wearwearo.com 💌